Deleting your Gymara account

From the app

The fastest way. You do not need to write to us or call your gym.

• Open the Gymara app and sign in.
• Go to Profile, then Delete account.
• Confirm the deletion on the second screen.

Without the app

If you cannot access the app, email [email protected] from the address you sign in with and say that you want your account deleted. We delete it within 30 days at the latest and let you know when it is done.

What is permanently deleted

Deletion is immediate and permanent. There is no grace period.

• Your first and last name, email address, phone number and photo.
• Your whole diary: weight, meals and workouts.
• Notifications, saved products, submitted suggestions and every device sign-in.

What the gym keeps, without your name

Visits and sold memberships are the gym’s business records, so they remain after deletion. Those records no longer carry your name or contact details, so nobody can recognise you from them. Your card number is released and the gym can give it to another member.

Staff accounts

An account that works at a gym, meaning front desk, owner or trainer, cannot be deleted from the app, because the gym’s business records are tied to it. For such an account, contact the gym you work for.